It takes 2 business days to complete a custom design depending on the number of your designs needed. If you choose one of our templates, please allow 1 business day to receive your mock up! If we are experiencing a high volume, it could take up to 3 days to complete custom designs..
We do not start designing until after payment is complete.
For digital downloads, once you approve your design you will receive your download within 1 business day. For printed items, please allow 3 business days to complete the process. Larger orders could take up to 7 business days to complete.
No, we do not offer refunds due to the customization of our products. If you have a problem with your order, you may be eligible for a store credit. For any issues, please email us at email@example.com.
We do offer shipping at an additional flat rate between $4.95-$15.00 depending on the amount of your order. You can choose to pick up your order from our store in Thomaston during our normal business hours.